What is the Quality Excellence Award?
Continuing with the beliefs set forth in our Heroes of Hospitality program, Travelodge is introducing the “Quality Excellence” property designator which recognizes outstanding performance within our system.
The “Quality Excellence” program will recognize those properties that have attained the highest standards in quality and excellence. Only those properties who have achieved an A grade for both QA and Medallia will receive this designation. The program will be announced on brand.com with the words Quality Excellence displayed under your logo on the search results page. An example of the new logo is below:
The Quality Excellence designator will be based on the property’s most recent QA score and 12-month rolling Medallia grade and updated on brand.com on a quarterly basis.
— Marketing, Travelodge Hotels Inc.